DiMarAg Hub · Public Help
General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.
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FAQ answers and step-by-step guides are available in English.
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Frequently asked questions
FAQ-002How do I sign in, and what should I do if I forget my password?Access, settings and navigation · Agency and team
To enter the agency workspace, open the sign-in page, enter your email and password, and select Sign in.
If you forgot your password:
Select Forgot password? on the sign-in page.
Enter your account email and select Send link.
Open the link you receive and enter your new password twice.
Select Update password.
Your new password must contain at least eight characters, one uppercase letter, one lowercase letter, and one number.
If you see an email-not-confirmed notice, select Resend confirmation email. Requesting a link does not guarantee that the message has arrived; also check your spam folder.
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