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General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.

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DiMarAg Hub · Help

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Frequently asked questions

FAQ-026What is the difference between a service renewal and an invoice due date?Services, renewals and legacy billing · Agency and team

A service renewal marks when its next period begins. An invoice due date is the deadline for paying that document. The preparation date is when it makes sense to create or prepare the charge: that is a third date. The wizard may suggest a due date at renewal and preparation thirty days earlier, but review the actual setup.

A historical payment does not automatically pay the next cycle’s invoice. Automatic Renewal also does not prove that a provider renewed a domain or charged a card.

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