DiMarAg Hub · Public Help
General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.
Open Help in a new tabDiMarAg Hub · Help
What do you want to do?
Learn a task step by step, explore a module, or find a quick answer below.
FAQ answers and step-by-step guides are available in English.
1 results
Frequently asked questions
FAQ-042What is the difference between a draft, issued, paid, and overdue invoice?Invoices, payments and payment plans · Agency and team
There are two separate details: the document status and the payment status. “Draft” means the invoice has not been issued; “Issued” does not mean paid. “Paid” means recorded payments cover the total; “Partial payment” means a payment was received but the balance remains. “Overdue” indicates an unpaid amount past its due date according to the displayed calculation.
The overall calculation may still show “Partial payment” after the due date has passed. Also check the date, balance, and installments. Do not rely on a single label to determine how much remains due.
Open a direct link to this answer