DiMarAg Hub · Public Help
General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.
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Frequently asked questions
FAQ-043How do I check whether an invoice already exists for a service’s next cycle?Invoices, payments and payment plans · Agency and team
Open the client’s service and review the next-cycle and invoice details. A scheduled date, even one based on a renewal, does not prove that an invoice exists. Confirm that a document is linked to the cycle, then open it to verify the client, period, and amounts.
The system distinguishes an invoice that has been created from an item pending billing; canceled or voided invoices do not count as active invoices. Before creating another one, also check Billing to avoid duplicates.
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