DiMarAg Hub · Public Help
General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.
Open Help in a new tabDiMarAg Hub · Help
What do you want to do?
Learn a task step by step, explore a module, or find a quick answer below.
FAQ answers and step-by-step guides are available in English.
1 results
Frequently asked questions
FAQ-048What does my agency need to set up to accept Stripe payments?Invoices, payments and payment plans · Agency and team
The agency needs a valid Stripe connection in DiMarAg and must complete any activation requirements Stripe requests. An authorized user must start the connection and confirm its status is connected, not pending. Also verify the correct environment: test mode does not process real charges.
To collect payment for an invoice, it must be issued and available through its public link, with a balance due. If the account is not enabled to accept charges or setup is incomplete, ask an administrator to review it. Do not share secret keys in messages.
Open a direct link to this answer