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General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.

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DiMarAg Hub · Help

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Frequently asked questions

FAQ-076How does formal or informal wording work in messages?Operator, communications and files · Agency and team

Operator uses the communication style saved for the client or lead. Formal style uses the full name and a sign-off such as “Kind regards”; a friendly style uses the first name and a sign-off such as “Best.” The presentation also depends on the language and, for email, the available signature.

Review the greeting, names, and body: the style does not guarantee that every sentence has the right tone for every recipient. If you change the preference, review the generated message again.

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