DiMarAg Hub · Public Help
General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.
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Frequently asked questions
FAQ-078Where can I review messages and a client’s communication history?Operator, communications and files · Agency and team
Open the client record’s communications area to review conversations and communication records. The global Messages/Communications view can also find communications across clients. Use available search and filters, then open the conversation or record to review its date, channel, recipient, and content.
The history reflects what was sent or recorded in the Hub; it does not automatically include every message exchanged outside the system.
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