DiMarAg Hub · Public Help
General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.
DiMarAg Hub · Help
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FAQ answers and step-by-step guides are available in English.
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Frequently asked questions
FAQ-006Why can’t I see a section or perform an action?Access, settings and navigation · Agency and team
Section visibility depends on permissions. Being able to view a module does not necessarily mean you can create, edit, or delete records.
Make sure you are using the correct account and signed into the right workspace: the agency or the client portal.
Ask an authorized person to review your account status, role, and access profile.
If your permissions are correct but the action still fails, record the screen, steps you took, and exact message.
Do not include passwords or sensitive information in the report. The cause may also be a limitation or an error, not necessarily a permission issue.
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