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DiMarAg Hub · Public Help

General product guidance for agencies and clients. These guides are pending workflow validation; read each review notice. Access to account information and actions still requires sign-in and permission.

DiMarAg Hub · Help

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Frequently asked questions

FAQ-045How do I record a payment received outside DiMarAg?Invoices, payments and payment plans · Agency and team

Open the invoice and select “Record payment.” Enter the amount actually received, choose the method—such as cash, check, or bank transfer—and add a reference for reconciliation. Select “Record and generate receipt,” then check the history, receipt, and balance. The amount must be positive and cannot exceed the balance; canceled or voided invoices do not accept a payment record.

Recording a manual payment documents money already received. It does not make a bank transfer or charge a card. Do not record the same transaction twice.

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